Luxury Bathroom Refits &Boiler Engineering in Surrey
Run by George and Joel, who manage every job themselves. All work comes with the 12-month Novo Guarantee.
- Gas Safe registered 947477
- Fully insured
- 12-month workmanship guarantee
Bathrooms we have finished
Real rooms, fitted by Novo. George and Joel ran every one of them from the first visit to the final check.
1 of 6
Loft bathroom
A walk-in shower and a freestanding bath fitted under the slope of the roof.
- Deep green glazed wall tiles
- Fluted freestanding bath with wall-mounted taps
- Brushed brass shower, controls and towel rail
The Novo 4-stage process
From the first estimate to the final walkthrough, George and Joel run your job themselves.
Get an estimate
60 seconds, online
Answer a few questions about your bathroom or heating. You get a realistic price range in 60 seconds. Free, with no obligation.
We talk it through
Free video call or site visit
If the estimate works for you, George or Joel books a free video call or site visit to go through the details with you.
We do the work
One team, one point of contact
George and Joel manage the job from day one and coordinate every trade: plumbing, tiling, plastering and electrics.
You love it
12-month Novo Guarantee
A final walkthrough together, then handover. All work is backed by the 12-month Novo Guarantee.
The Novo Guarantee
Workmanship you can trust. Guaranteed for 12 months.
We don't just finish a job and disappear. Every project comes with a full 12-month workmanship guarantee. If anything isn't right, we come back and fix it. No fuss, no charge.
Want longer cover? An optional 2-year extended warranty is available on request.
Fully insured
Comprehensive public liability insurance for your peace of mind.
Expert finish
No shortcuts. Every tile, pipe and fitting is installed properly.
Owner managed
George and Joel personally oversee every single project.
What homeowners say
"George and Joel were brilliant from start to finish. The price they quoted was the price we paid. Our new bathroom is exactly what we wanted and the whole process was far less stressful than we expected."
"We had a wet room installed to replace an old bath. The work was spotless, they kept us updated every day, and they even fixed a small issue a few weeks later without any fuss. Highly recommend."
"We've used other bathroom companies before and the difference with Novo is night and day. Having one person responsible for everything made the whole thing so much easier."
The Novo Journal
Expert advice, trends, and case studies from the team.
Questions people ask us
How long does a bathroom refit take?
A standard refit takes 5 to 10 working days. Larger en-suites or wet rooms take 10 to 15 days. Complex projects can run 3 to 4 weeks. George and Joel confirm your timeline at the consultation stage.
How much will my bathroom cost?
It depends on the room, the work and the products you choose. Use the estimator at novoplumbing.com/estimate and you will have a realistic price range in 60 seconds, no sales call needed.
Do you cover my area?
We cover Surrey, Berkshire and South West London from our base in Sunbury-on-Thames, including Walton, Weybridge, Esher, Staines, Kingston, Windsor and Richmond. If you are not sure, run the estimator and we will confirm.
What is the Novo Guarantee?
Every project comes with a 12-month workmanship guarantee. If anything is not right, George or Joel come back and fix it. No fuss, no charge. An optional 2-year extended warranty is available.
Who will actually be doing the work?
George and Joel manage every job personally and coordinate all trades in house, including plumbing, tiling, plastering and electrics. One team, one point of contact, no handoffs.
Ready to get started?
Get your instant estimate online or contact George and Joel directly to discuss your project.
Areas we cover
We cover Surrey, Berkshire and South West London from our base in Sunbury-on-Thames, including Shepperton, Walton-on-Thames, Weybridge, Esher, Staines, Kingston, Windsor, and Richmond.
See all areas we cover →