Bathroom refits in Surrey and Berkshire
George and Joel run every refit themselves, from first visit to final check, backed by the 12-month Novo Guarantee.
Gas Safe registered 947477

Your bathroom should feel like the best room in the house. Most people's doesn't.
The average bathroom refit goes like this: a price arrives, it looks reasonable, work starts, then something gets found under the floor and the price goes up. The trades disappear for days. Nobody tells you what's happening. You end up chasing.
We built Novo to fix that. Every project is personally managed by George or Joel, start to finish, with one point of contact and no handoffs. We coordinate every trade (plumbing, tiling, plastering, electrics), so one company is responsible for everything and you have one number to call.
What happens behind the tiles
The part of a bathroom you never see is the part that decides how long it lasts. Here is the build, one stage at a time.
- Strip out and set out
- First fix pipework
- Board and waterproof
- Tile
- Fit and finish
Strip out and set out
Six stages. Fixed price. Guaranteed result.
From the first estimate to the final walkthrough, you always know what happens next.
The instant estimate
You don't need to pick up the phone to get a ballpark figure. Fill in our online estimator and we'll give you a realistic price range in 60 seconds. No commitment, no sales call, no nonsense.
The site visit
If the estimate looks right, George or Joel will come to you. This isn't just a measuring visit. We walk through the space with you and make sure what you're planning will work for your home and your life.
The fixed price
After the site visit, you receive a full fixed price in writing. Everything is included: materials, labour, tiling, plumbing, electrics, waste removal. The price we give you is the price you pay.
Lock it in
Happy with the price? A deposit confirms your start date and the project goes in the diary. From this point we handle everything: ordering, scheduling and coordinating the trades.
The build
Work begins on the agreed date. We protect your home throughout and keep you updated as we go. A standard bathroom refit takes two to three weeks on site, and you'll have a clear timeline before we start.
The walkthrough and guarantee
When the work is complete, we walk through the finished bathroom with you and make sure you're happy with every detail. Once you sign off, your 12-month Novo Guarantee begins.
Everything managed. Nothing left to you.
Every Novo bathroom refit includes:
- Full project management: plumbing, tiling, plastering, electrics
- Design tailored to your space and how you use it
- High-quality fixtures and fittings, sourced and specified by us
- Wet rooms and walk-in shower design and installation
- En-suite and family bathroom refits
- Freestanding bath installation
- Underfloor heating (wet and electric)
- Built-in and made-to-measure storage
- Waste removal and site protection throughout
- Full coordination of every trade, with one point of contact
- 12-month Novo Guarantee on all workmanship
Bathrooms we have finished
Real rooms, fitted by Novo. George and Joel ran every one of them from the first visit to the final check.

Loft bathroom

En-suite shower room
Walton-on-Thames

Bath and walk-in shower

Bathroom refit
Twickenham

Walk-in wet room shower

Family bathroom
Walton-on-Thames
The Novo Guarantee
Every bathroom we fit comes with our 12-month workmanship guarantee.
If anything we've done isn't right, we come back and fix it. No fuss, no charge, no arguing about whose fault it is. That's what standing behind your work looks like.
All Novo projects are also eligible for our optional 2-year extended warranty. Ask us for details.
Don't take our word for it.
"George and Joel were brilliant from start to finish. The price they quoted was the price we paid. No nasty surprises. Our new bathroom is exactly what we wanted and the whole process was far less stressful than we expected."
"We had a wet room installed to replace an old bath. The work was spotless, they kept us updated every day, and they even fixed a small issue a few weeks later without any fuss. Highly recommend."
"We've used other bathroom companies before and the difference with Novo is night and day. Having one person responsible for everything made the whole thing so much easier."
Bathroom fitters near you
We fit bathrooms from our base in Sunbury-on-Thames. Pick your town to see what a refit involves in the homes there.
Ready for a new bathroom?
Use the estimator to get a realistic price range in 60 seconds. No phone call needed and no commitment, just a clear starting point.
