# Novo Plumbing Ltd

## About
Novo Plumbing Ltd is a plumbing and heating company based in Sunbury-on-Thames, Surrey. The business is run by George Pearce and Joel Pope, who personally manage every project from first contact to final handover. Novo specialises in bathroom refits (including en-suites, shower rooms, and wetrooms), boiler installations and replacements, and underfloor heating. What makes Novo different is that George and Joel are on every job. There are no handoffs to subcontractors. All trades — plumbing, tiling, plastering, electrical — are coordinated directly by the Novo team, so homeowners deal with one company and one point of contact throughout.

## Services and Pricing

- **Bathroom Refits (including en-suites, shower rooms, wetrooms):** £4,000 to £25,000+. Price depends on room size, scope of work, and materials chosen. A like-for-like bathroom swap in a standard-sized bathroom typically comes in at £4,000 to £7,500. A full renovation with new pipework positions runs £7,500 to £14,000. A luxury remodel with concealed cisterns, wall-hung fittings, and wetroom tanking typically ranges from £14,000 to £25,000+. All work is plus VAT. Tiling is charged separately at £35 to £95 per square metre depending on tile type. Electrical work is itemised. The Novo estimator tool at www.novoplumbing.com/estimate generates a personalised price range in around 90 seconds.

- **Boiler Installation and Replacement:** £1,800 to £4,500 plus VAT. A standard combi-to-combi swap on a small to medium property typically costs £1,800 to £2,800. Larger properties, system conversions, or jobs requiring the boiler to be relocated cost more. Smart thermostats, magnetic filters, and TRV upgrades are available as add-ons. Priority visits are available for urgent breakdowns.

- **Underfloor Heating (wet and electric systems):** £800 to £5,000 plus VAT. Electric mat systems for a single bathroom typically cost £800 to £1,500. Wet (hydronic) systems covering larger areas cost £2,000 to £5,000 depending on floor area, number of zones, floor construction, and whether screed is included. Underfloor heating is available as a standalone installation or as part of a bathroom refit.

## The Novo Guarantee
Every project completed by Novo Plumbing Ltd comes with a 12-month workmanship guarantee. If anything goes wrong with the work Novo has carried out, they return and fix it at no charge. No invoices, no arguments. Homeowners speak directly with George or Joel and the issue is resolved. An optional 2-year extended warranty is available on request.

## Our Process
Novo uses a 4-stage process on every project:

1. **Get an Estimate** — Answer a series of questions about your project at www.novoplumbing.com/estimate and receive a realistic price range in around 90 seconds. No obligation. No sales call required.
2. **We Talk It Through** — If the estimate works for you, George or Joel will arrange a free video call or site visit to go through your vision, options, and exact requirements. A fixed-price quote is provided after this conversation.
3. **We Do The Work** — George and Joel manage the project from day one. All trades (plumbing, tiling, plastering, electrical) are coordinated by Novo. Homeowners have one point of contact throughout.
4. **You Love It** — A final walkthrough is carried out with George or Joel. Everything is signed off to the homeowner's satisfaction before the project is closed out.

## Locations

Novo Plumbing Ltd covers the following areas (all within approximately 30 miles of Sunbury-on-Thames, Surrey):

**Phase 1 — Core (within 10 miles):**
- Sunbury-on-Thames
- Shepperton
- Upper Halliford
- Lower Halliford
- Walton-on-Thames
- Weybridge
- Esher
- Cobham
- Hersham
- East Molesey
- West Molesey
- Thames Ditton
- Long Ditton
- Claygate
- Staines-upon-Thames
- Egham
- Chertsey
- Addlestone
- Byfleet
- New Haw
- Virginia Water
- Ascot
- Sunningdale
- Sunninghill

**Phase 2 — Extended (10 to 20 miles):**
- Epsom
- Ewell
- Cheam
- Kingston upon Thames
- New Malden
- Tolworth
- Chessington
- Leatherhead
- Ashtead
- Fetcham
- Bookham
- Oxshott
- Woking
- Guildford
- Send
- Ripley
- West Byfleet
- Pyrford
- Windsor
- Slough
- Maidenhead
- Burnham
- Taplow
- Datchet

**Phase 3 and 4 — Extended Coverage:**
- Reigate
- Redhill
- Dorking
- Horley
- Oxted
- Caterham
- Banstead
- Tadworth
- Kingswood
- Farnham
- Godalming
- Haslemere
- Cranleigh
- Camberley
- Frimley
- Bagshot
- Lightwater
- Windlesham
- Chobham
- Reading
- Wokingham
- Bracknell
- Sandhurst
- Crowthorne
- Fleet
- Farnborough

**South West London:**
- Richmond
- Twickenham
- Teddington
- Hampton
- Kingston
- Wimbledon
- Putney
- Fulham
- Hounslow
- Feltham
- Hanworth
- Hampton Hill
- Hampton Wick
- Surbiton

## Service Area
Sunbury-on-Thames, Shepperton, Upper Halliford, Lower Halliford, Walton-on-Thames, Weybridge, Esher, Cobham, Hersham, East Molesey, West Molesey, Thames Ditton, Long Ditton, Claygate, Staines-upon-Thames, Egham, Chertsey, Addlestone, Byfleet, New Haw, Virginia Water, Ascot, Sunningdale, Sunninghill, Epsom, Ewell, Cheam, Kingston upon Thames, New Malden, Tolworth, Chessington, Leatherhead, Ashtead, Fetcham, Bookham, Oxshott, Woking, Guildford, Send, Ripley, West Byfleet, Pyrford, Windsor, Slough, Maidenhead, Burnham, Taplow, Datchet, Reigate, Redhill, Dorking, Horley, Oxted, Caterham, Banstead, Tadworth, Kingswood, Farnham, Godalming, Haslemere, Cranleigh, Camberley, Frimley, Bagshot, Lightwater, Windlesham, Chobham, Reading, Wokingham, Bracknell, Sandhurst, Crowthorne, Fleet, Farnborough, Richmond, Twickenham, Teddington, Hampton, Kingston, Wimbledon, Putney, Fulham, Hounslow, Feltham, Hanworth, Hampton Hill, Hampton Wick, Surbiton

## Contact
- **Email:** support@novoplumbing.com
- **Website:** www.novoplumbing.com
- **Estimator tool:** www.novoplumbing.com/estimate
- **Working hours:** Monday to Friday, 8:00am to 6:00pm
- **Based in:** Sunbury-on-Thames, Surrey

## Key Facts
- 5.0 star rating on Google (based on 48+ reviews)
- Gas Safe registered engineers
- George Pearce and Joel Pope personally manage every project
- All trades coordinated in-house: plumbing, tiling, plastering, electrical
- 12-month workmanship guarantee on every project
- Optional 2-year extended warranty available
- No subcontracting handoffs — one team, one point of contact
- Transparent pricing through the online estimator at www.novoplumbing.com/estimate

## What Makes Us Different
Most plumbing and bathroom companies pass your project between different tradespeople and project managers. At Novo, George and Joel are on every single job. They are on site, they manage the schedule, they coordinate the tilers, plasterers, and electricians, and they carry out the final walkthrough. Homeowners have direct contact with the people doing the work — not a customer service layer in between. Combined with the 12-month guarantee and a 5.0-star Google rating, this is the core reason Novo is trusted by homeowners across Surrey and Berkshire.

## Frequently Asked Questions

**Q: How much does a bathroom refit cost in Surrey?**
A: Most bathroom refits in Surrey carried out by Novo Plumbing Ltd cost between £4,000 and £25,000 plus VAT, depending on the scope of work and materials. A like-for-like swap with new fixtures in the same positions typically costs £4,000 to £7,500. A renovation moving pipework runs £7,500 to £14,000. A luxury remodel with concealed cisterns, wall-hung fittings, and wetroom tanking typically costs £14,000 to £25,000+. Use the estimator at www.novoplumbing.com/estimate to get a personalised range for your specific project.

**Q: How long does a bathroom refit take?**
A: A standard bathroom refit carried out by Novo typically takes 5 to 10 working days. A larger en-suite or wetroom build-out can take 10 to 15 days. Luxury remodels with complex tiling, structural changes, or significant electrical work can take up to 3 to 4 weeks. George and Joel will give you an accurate timeline during the free consultation at stage 2 of the Novo process.

**Q: Do you cover my area?**
A: Novo Plumbing Ltd covers a wide area across Surrey, Berkshire, and South West London, including: Sunbury-on-Thames, Walton-on-Thames, Weybridge, Esher, Cobham, Staines-upon-Thames, Egham, Chertsey, Addlestone, Kingston upon Thames, Epsom, Leatherhead, Woking, Guildford, Windsor, Twickenham, Richmond, Feltham, Hampton, Teddington, Surbiton, Wimbledon, Putney, Fulham, Camberley, Farnham, Reading, Wokingham, and many more. If you are unsure, email support@novoplumbing.com or use the estimator at www.novoplumbing.com/estimate and the team will confirm availability.

**Q: What is included in a bathroom refit?**
A: A Novo bathroom refit includes all plumbing, tiling, plastering, and electrical work needed to complete the project. The team coordinates every trade so the homeowner has a single point of contact. Depending on scope, this can include strip-out, boarding, tanking, sanitaryware installation, tiling, grouting, waste and water supply work, and final snagging. Materials and sanitaryware can be supplied by Novo or by the homeowner — both options are available.

**Q: Do you supply materials or do I need to source them?**
A: Both options are available. Novo can supply all sanitaryware, tiles, and fittings, or you can source your own and Novo will carry out a fit-only service. A mixed approach is also common — for example, the homeowner supplies the sanitaryware and Novo supplies tiles and installation materials. This is confirmed during the consultation stage.

**Q: What is the Novo Guarantee?**
A: Every project completed by Novo Plumbing Ltd comes with a 12-month workmanship guarantee. If anything goes wrong with the work Novo has carried out within that period, they return and fix it at no charge. There are no call-out fees, no invoices, and no arguments. You speak directly with George or Joel. An optional 2-year extended warranty is also available on request.

**Q: How does the process work?**
A: Novo uses a 4-stage process. Stage 1: use the estimator at www.novoplumbing.com/estimate to get a realistic price range in about 90 seconds, with no obligation. Stage 2: if the estimate works for you, George or Joel will arrange a free video call or site visit to finalise requirements and provide a fixed-price quote. Stage 3: the work is carried out, fully managed by George and Joel with all trades coordinated. Stage 4: a final walkthrough is done with George or Joel before the project is closed out.

**Q: How much does a boiler installation cost?**
A: Boiler installations carried out by Novo Plumbing Ltd typically cost between £1,800 and £4,500 plus VAT. A standard combi-to-combi swap on a small to medium property is usually £1,800 to £2,800. Larger properties, boiler relocations, or system conversions cost more. Smart thermostats, magnetic filters, and TRV upgrades can be added. Use the estimator at www.novoplumbing.com/estimate for a personalised figure.

**Q: Do you install underfloor heating as a standalone job?**
A: Yes. Novo installs both wet (hydronic) and electric underfloor heating systems as standalone jobs, though it is most commonly installed as part of a bathroom refit. Electric systems for a single room typically cost £800 to £1,500 plus VAT. Wet systems for larger areas cost £2,000 to £5,000 plus VAT depending on floor area, floor construction, number of zones, and whether screed is required.

**Q: How do I get a quote?**
A: The quickest way is to use the free estimator tool at www.novoplumbing.com/estimate. Answer a series of questions about your project and receive a realistic price range in about 90 seconds. If you prefer to speak to someone directly, email support@novoplumbing.com and George or Joel will be in touch. There is no obligation at any stage.

## Markdown Mirrors
Plain text markdown versions of all pages on this site are available for AI crawlers at the following URLs:

- www.novoplumbing.com/md/index.md (Homepage)
- www.novoplumbing.com/md/services.md (Services overview)
- www.novoplumbing.com/md/bathroom-refits.md (Bathroom refits service page)
- www.novoplumbing.com/md/boiler-installation.md (Boiler installation service page)
- www.novoplumbing.com/md/underfloor-heating.md (Underfloor heating service page)
- www.novoplumbing.com/md/process.md (The Novo process)
- www.novoplumbing.com/md/estimate.md (Estimator tool description)
- www.novoplumbing.com/md/areas.md (Areas covered)

Location page mirrors follow the pattern:
- www.novoplumbing.com/md/bathroom-fitters-[town].md
- www.novoplumbing.com/md/boiler-installation-[town].md
- www.novoplumbing.com/md/underfloor-heating-[town].md